Punch & Poise is a contemporary fashion brand for women and children. Our collections combine confident style, everyday comfort and refined design for different personalities, ages and occasions.
Punch & Poise is a contemporary fashion brand for women and children. Our collections combine confident style, everyday comfort and refined design for different personalities, ages and occasions.
“Punch” represents character, confidence and individuality, while “Poise” represents elegance, balance and ease. Together, they express our belief that style can be distinctive and refined at the same time.
Our collections include clothing for women, girls and boys. Product categories may vary by season and can include dresses, shirts, trousers, two-piece sets and three-piece sets.
Subscribe to our newsletter or follow Punch & Poise on social media for new arrivals, collection launches, restocks and exclusive updates.
Select your preferred item, choose the correct size and colour, and add it to your shopping bag. Proceed to checkout, enter your delivery and payment details, and review your order before confirming your purchase.
No. You can check out as a guest or create an account for a quicker checkout experience and easier access to your order history.
Once your order has been placed successfully, you will see an order confirmation on screen and receive a confirmation email containing your order number and purchase details.
Please check your spam or junk folder first. If you still cannot find the email, contact our customer care team with your full name and the email address used at checkout.
Contact us as soon as possible if you need to change or cancel an order. We will try to help, but changes cannot be guaranteed once an order has entered processing or has been dispatched.
For security reasons, we may be unable to change the delivery address after an order has been confirmed. Please check all delivery details carefully before completing your purchase.
Adding an item to your shopping bag does not reserve it. An item may become unavailable if another customer completes their purchase before you check out.
Unless otherwise stated, only one promotional code can be used per order. Discount codes cannot usually be combined with other promotions.
We accept the payment methods displayed at checkout. Available options may vary depending on your location and the currency selected.
Our website uses secure checkout technology to protect information submitted during the payment process. Payment details are processed by our authorised payment provider and are not stored directly by Punch & Poise.
Payment is normally taken when your order is confirmed. If your payment is unsuccessful, your order will not be completed.
A payment may be declined for several reasons, including incorrect card details, insufficient funds or security checks by your bank. Confirm your details or contact your bank before trying again.
We currently deliver to the destinations available at checkout. Enter your delivery address during checkout to confirm whether delivery is available in your area.
Delivery charges are calculated at checkout according to your destination, selected service and order value. The total cost will be shown before you confirm payment.
Estimated delivery times are displayed at checkout and begin after your order has been processed. Delivery may take longer during launches, sale periods, public holidays or circumstances beyond our control.
Once your order has been dispatched, you will receive an email containing your tracking information. Tracking may take a short time to become active after dispatch.
No. Each order can only be delivered to one address. Please place separate orders if you would like items delivered to different locations.
Check your tracking information for the latest update. If the estimated delivery period has passed, contact our customer care team with your order number.
International orders may be subject to import duties, taxes or customs charges imposed by the destination country. Where these charges are not collected at checkout, they are normally the customer’s responsibility.
Use the size guide available on the product page before ordering. As measurements may differ between styles, we also recommend reviewing any product-specific fit information.
Age labels are provided as a general guide. For a more accurate fit, compare the child’s measurements with the size chart shown on the relevant product page.
We take care to present product colours as accurately as possible. However, colours may appear slightly different depending on screen settings, lighting and the device being used.
Always follow the care instructions provided on the product label or product page. Following the recommended instructions will help preserve the appearance and condition of your garment.
Selected products may be restocked, but availability is not guaranteed. If a restock notification option appears on the product page, enter your email address to be notified if the item returns.